FAQs
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Group Therapy Fees:
8 week initial commitment required
$40 per session
$300 for 8 sessions upfront
Individual Therapy Fees:
$185 Intake (first appointment)
$150 - 55 minute session
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I accept credit, debit, cash, or check. All fees are due at time of session. Movement+ Mindfulness classes require payment at time of booking.
HSA funds may be used for specific services which include individual and group therapy. Prior discussion with clinician is required so proper documentation can be ensured for your records.
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Yes. Therapy should be accessible for all. I offer a sliding scale for those who are interested in individual therapy. Note, I may offer group as an alternative to individual as the group fee of $40 is less than the lowest sliding scale fee. I am happy to work with you within your specific financial parameters. Please contact me directly with questions.
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Group therapy is a highly effective method of treatment. Part of what makes it effective is ensuring all members of the group are committed to the group process, are appropriate for the group they are wishing to join, and will be an overall good fit with the other members. It also gives you the opportunity to ask any questions you may have, see the therapy space prior to meeting everyone else, and to meet the clinician prior to starting group.
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Group Therapy involves multiple people and therefore an agreement on behavior is appropriate when a group is formed. It is protective to members and the treatment process.
Giving appropriate time and space to the group process is why group therapy seems to be so intense and has “rules”. This gives members of the group time to settle in with each other and experience the benefits of group work. Joining a group for the first time requires an initial 8 week commitment. After your first 8 week commitment you are free to leave group at any time with proper goodbyes.
Each group will operate with clear goals and an agreement for group behavior. 1. Be in the here and now. 2. Be on time. 3. Keep the identities and specifics about your group mates confidential. 4. Pay your fees. 5. No secrets.
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It is okay to keep living your life while in group. Living means there will usually be instances when we will need to miss a session.
Please be courteous and let your group and clinician know ahead of time when you will be gone. There are no refunds for missed sessions.
Please review the Practice Policies for more information regarding cancellations.
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Rhizome Mental Health Services, LLC Practice Policies and Consent to Treatment
1. Introduction:
Welcome to Rhizome Mental Health Services (MHS). Our mission is to provide high-quality mental health services through individual and group therapy as well as digital courses and programs. Rhizome MHS is an LLC owned and operated in Rockford, MI.
2. Services Provided:
Rhizome MHS provides outpatient behavioral health services for people experiencing distress in their lives. Services may include but are not limited to group therapy (processing and skill building), online virtual programs, individual consultations, individual therapy, supervision for Limited License Master Social Workers, and community education seminars. Rhizome MHS retains the right to add or discontinue services seasonally.
3. Appointment Scheduling & Cancellations:
All clinical sessions are scheduled by appointment only. Clinical sessions include group therapy, group skill building/psychoeducation, individual therapy, and individual consultations. Clinical clients must be in the state of Michigan at the time of service as required by Michigan licensure laws. Community sessions including movement classes and community education seminars require registration via online booking or by calling or emailing the business; they do not require pre-approval.
Group Therapy requires a 20-minute mandatory individual consultation (free) where the potential client will be assessed to ensure a good fit with the group members, sign paperwork including agreeing to the group social contract, and review practice policies. This individual consultation also gives the client a chance to ask any questions they may have.
Online booking is available for community classes, group skill building series, individual consultations, and returning individual therapy clients. Group Therapy is not available for online booking as it requires a commitment to the pre-determined length of the series as stated on the website and by the clinician upon individual consultation. By agreeing to this document you agree to commit to the entire series.
Cancellations are allowed if more than 24 hours prior to session. Late-cancellations (less than 24-hours prior) or no-shows for any service will incur the cost of the service and be billed directly to the payment method on file. Consideration will be given for illness of yourself or someone who lives in your home. Please do not come to session ill. Rhizome MHS reserves the right to terminate services with clients who have three late cancellations or no-shows.
4. Telehealth Policy:
Limited services are offered through telehealth; they include individual therapy, community education series, specifically stipulated movement classes, and some group skill building sessions. All telehealth sessions are conducted through secure, HIPAA-compliant platforms.
It is the client’s responsibility to ensure a private, quiet environment for telehealth appointments. It is prohibited to record, share, save images/screen shots, or include others off camera. Rhizome MHS reserves the right to discontinue telehealth services with any client who violates these stipulations. Technical issues should be reported promptly.
5. Confidentiality:
All client information is confidential per HIPAA regulations. Guidance on HIPAA regulations is available on our website and by request. Exceptions to HIPAA include risk of harm to self/others, court orders, or abuse/neglect of a minor or vulnerable adult.
Participants of clinical groups with be asked to agree to the social contract of the group which includes protecting the privacy of other group members by not discussing, identifying, or broadcasting (via social media or other online outlets) personal information discussed within the group setting.
6. Fees & Payment:
Fees are due at the time of service unless prior arrangements are made. Accepted payment methods include credit/debit cards, Health Savings Account (HSA) funds for eligible services, checks, and cash. HSA funds may only be used for group therapy and psychoeducation; use of HAS funds must be discussed at time of initial consultation or booking so proper documentation and paperwork can be executed. Sliding scale may be available for certain services upon request.
7. Emergency Contact:
Rhizome MHS provides outpatient mental health services. Our services are not appropriate for crisis situations. If you or someone you know is experiencing a crisis and needs immediate assistance, please call 911 or go to the nearest Emergency Department.
Part of onboarding paperwork includes providing a name and phone number in case of emergencies. This emergency contact will only be contacted in the event of an emergency while you are receiving services either at the office or via telehealth services. Examples include a fire in the building or an injury during movement class that requires help getting home or an ambulance ride. Your emergency contact does not have a right to ask for your HIPAA protected information and will not be provided any information if they inquire.
8. Client Rights & Responsibilities:
Clients have the right to confidentiality, respectful treatment, and informed consent. Rhizome MHS takes your privacy very seriously and employs multi-leveled measures to ensure the protection of all health information. These measures include but are not limited to: HIPAA compliant electronic health record systems which use multi-factor authentication to access, HIPAA compliant telehealth and webinar platform, any and all physical paperwork or notes with identifying information is kept secure in a keyed filing cabinet behind a locked office door, and all group members are asked to agree to the group social contract which includes protecting each other’s privacy and identity.
Clients are responsible for their behavior while receiving services. They are expected to be on time for scheduled sessions and participate at the agreed upon level of engagement for the specific type of session, course, or class. They are expected to be respectful of others’ beliefs and values which fosters an environment of openness and care for each person as an individual. Rhizome MHS reserves the right to end services without notice for clients who do adhere to these stated responsibilities.
9. Social Media
Rhizome MHS does have a social media presence and as a client you have the choice to engage with or on said social media or not. Rhizome MHS will not follow or add current or former clients as friends for your privacy. Rhizome MHS will also not repost any client’s posts or stories that tag the business. The clinician has a personal presence on social media and will not accept friend requests, direct contact requests, or follow/friend request current or former clients. Please contact the clinician through email, phone, or text at the contact information below.
10. Acknowledgement and Consent to Treatment:
I have read and accept this agreement and herewith consent to counseling/psychotherapy with Rhizome Mental Health Services, LLC, Kirsten Rahn, LMSW.
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Signature Date
11. Contact Information:
Rhizome Mental Health Services, LLC
8 E Bridge St, Suite C2
Rockford, MI 49341
(616)213-7302